NIVIRUN
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FAQ

Last updated November 9, 2026

Short answers about NIVIRUN's two tags. Anything else, ask us.

Do my guests need an app or an account?

No. Any phone opens the page with its camera, and most phones open it with a tap on the small disc.

Does it work on iPhone and Android?

Yes. iPhones get a one-button "Add Wi-Fi to iPhone". Android phones copy the password, or join by scanning the Wi-Fi QR code on the page.

Is my Wi-Fi password safe?

Anyone who taps the Connect tag sees the network name and password: that's what it's for. So give it your guest network if your router has one, not the network your own computers use. You can change the password any time in your account.

What if I change my Wi-Fi password?

Type the new one in your account. The tag shows it straight away. Nothing to reprint.

Who sees what's reported?

Reports go to your NIVIRUN account, and to your email. Whoever sent it gets a link to see when it's fixed.

What about emergencies?

The Report tag isn't an emergency service. Its page tells people to call 911 first for fire, gas, flooding or anyone in danger.

How do I set them up?

Your tags arrive with a setup card. Scan it, choose a password, and type your home's Wi-Fi. It takes about two minutes, with no app.

Is there a monthly fee?

No. You pay once for each tag: Connect $14.99, Report $14.99, or the Home Bundle (one of each) $26.99.

How do I pay, and how do I get them?

Send an order from the homepage. We reply within a day to confirm, and you pay when we agree how: in person at local pickup, or before we ship. Shipping is charged separately, at cost.

Questions

Email nivirunssd@gmail.com, or use the form on our homepage.

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